Frequently Asked Questions
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General Terms and Conditions
Yes, it can be considered provided proper documentation is available as per our checklist and other credit parameters getting fulfilled.
Our underwriting is based on machined credit process where we check customer’s multiple data points. Loan application can be considered if your profile qualifies our underwriting parameters.
We can understand this better, with the help of an example. For example, for personal loan of Rs. 1 Lakh and for 36 months tenure, difference between EMIs at 24% and 26% interest rate is approx. Rs 3923 per month. Check our Personal Loan EMI Calculator for further clarity on the subject.
Yes, it can be considered provided proper documentation is available as per our checklist and other credit parameters getting fulfilled.
Income of immediate family member or blood relative can be considered, provided proper documentation is available as per our checklist and other credit parameters getting fulfilled.
Co-applicant is not mandatory for all customers. However, in very few circumstances we would request you to provide with co-applicant; this is decided on basis of credit requirements.
Rate of interest and repayment methodology depends on the type of loan availed. Our customer interface is transparent; we provide complete details on loan scheme at the time of application as well as at the time of signing loan agreement.
Customer’s data and his/her personal confidential details are completely secured with us. We take utmost care to maintain confidentiality of the data.
Yes, we offer loans for debt consolidation.
You can apply for a top up loan, once you have paid 12 EMI on the existing loan from our in-house NBFC. You will need to make a fresh application, wherein you can request for change in loan type. Loan sanction is based on fresh eligibility and credit checks.
No security or collateral is required for obtaining our unsecured loans.
You should try to balance between tenure and monthly outflow. Shorter tenures will save on the total interest paid by you. On the other hand, longer tenure will give you the benefit of lower EMI. So a balance needs to be maintained.
Benefits in each of loan type are different, hence it is suggested that you check all product features and then select the best as per your need. You have option to choose from flexible EMI products to fixed EMI loans.
Currently we are providing our products/services in Nagpur and near by city where our head office can serve on convenient and easy way however very soon, we shall serve out of our vicinity with our dedicated Branch and extended service counter.
LOAN APPLICATION RELATED
It normally takes from 24 – 72 hours depending upon the information furnished as well as type of product choosen for.
Documents required for processing loan application are-
- PAN
- Address proof
- 3 months’ pay slips
- 6 months’ salary account statement
However, the requirement may decrease or increase depending on customer’s individual profile and the nature of loan.
We have a very quick and efficient underwriting system which ensures that we deliver to you on time. It usually takes from 24 hrs to 36 working hours; provided all documentation and credit checks are in place.
As part of our risk policy, we collect couple of security cheques. These are kept with us for only security purpose and cancelled once loan is finished. However, we use them only in case customer makes any defaults towards the loan.
PROCESS RELATED
It normally takes from 24 – 72 working hrs depending upon the information furnished.
We provide complete details of Fee and Interest at the time of loan application itself and subsequently at the time of loan agreement. We charge a one-time processing fee equal to 2% plus applicable Taxes, of the sanctioned loan amount. However, the onetime processing fee ratio is different for some of the products and we communicate the same accordingly. No other fee needs to be paid. . All details regarding your loan are shared with you as a part of loan agreement as well. We do not charge any processing fees in case we don’t sanction your loan application.
Loan processing fee would be deducted from gross loan amount at the time of disbursement.
After signing of agreement, one working day; provided all documentation and checks are in place
EMI gets auto debited from your bank account every month on due date – as mentioned in loan agreement. As part of disbursement requirement, we collect copy of NACH form from you. NACH form authorizes us to present EMI into your bank account every month.
No, availing insurance is not mandatory but completely at your discretion. You may decide whether to avail insurance or not.
Yes. EMI gets auto debited from your bank account every month on due date as mentioned in loan agreement. As part of disbursement requirement, we collect copy of NACH form from you; which authorizes us to present EMI into your bank account every month.
LOAN DISBURSEMENT RELATED
One working day if all documentation and checks are in place.
Once your loan is approved, our operations team contacts you via phone and email. You will get to know all details in the discussion and documentation that ensues post loan approval.
Credit decision is based on machined underwriting process where several checks are conducted. We inform the customer about rejection of application. You may get back to us in case of any query and it will be addressed on priority.
After your loan is approved, we will need below documents- Security cheques NACH form Loan agreement Self-attested KYC However, requirements may vary from customer to customer and you might need to provide few more documents on basis of our credit checks.
As per our risk policy, disbursement can be done in salary account of customer. However, in few situations we might consider customer’s request for disbursement into any other bank account. However, this is subject to our credit processes.
We shall transfer the sanctioned amount to your bank account as mentioned in the loan or facility agreement
MSME Business LOAN
We need below documents for processing your loan request
- PAN
- Address proof
- GST registration / Shop Act License
- 6 month’s bank statement
- Latest 2 years ITR filed
However, we might request for other documents if need arises during credit checks.
We have a very quick and efficient underwriting system which ensures that we deliver to you on time. It usually takes from 24 hours to 36 working hours; provided all documentation and credit checks are in place.
We offer business loans from Rs 100000 up to Rs 5000000. Final loan amount is decided on the basis of your eligibility and credit checks.
Processing fee for this loan is 2%+ applicable taxes; on the gross loan amount sanctioned.
PAYMENT AND CHARGES
We take a copy of NACH (National Automated Clearing House) from you at the time of loan disbursement. This enables us to automatically debit your designated bank account on due dates.
Customer needs to pay interest/EMI as applicable on the due date. Failure to service monthly obligation timely might impact customer in following manner:
- Adversely affect your credit rating and score (reporting to bureaus like, Crif, CIBIL). This will have an impact on other credit facilities availed from other NBFCs /Banks and in case of any future borrowing requirements.
- Bounce and penal charges start getting applied on overdue amount. Customer will need to pay higher amount to clear outstanding dues.
- We may initiate legal recourse depending on the performance of loan.
We may initiate any other action as also mentioned in the loan agreement signed by you.
Yes, your loan and performance of your loan track will be reported to CIBIL, Crif and other credit bureaus; as per the RBI guidelines. A good loan repayment ensures building a good credit history and score; at the same time a bad loan repayment with delayed payments and over dues – adversely affect your credit history and score.
As part of our risk policy, your Loan repayment must come from the salary account only (as submitted at the time of loan sanction). However, in case of change in salary account post loan disbursement, you may request for swapping of NACH from other account by providing fresh NACH form, bank statement and PDCs. This change is permitted only at the discretion of our in-house NBFC.
You can apply for a top up loan, once you have paid 12 EMI on the existing loan from our in-house NBFC. You will need to make a fresh application, wherein you can request for change in loan type. Loan sanction is based on fresh eligibility and credit checks.
